Artwork enquiry form
Waringarri Aboriginal Arts Shipping policy
Australia-wide standard shipping is included in the price. If you require express or international shipping please email firstname.lastname@example.org for a quote.
Shipping to NT and within WA will take approximately 1 week. Shipping to the rest of Australia will take approximately 2 weeks.
During very busy periods, please allow extra time for your items to be packed. We cannot guarantee a 24hr turn around from when an order has been placed to the shipment.
Items may be delivered to you individually and/or separately by different couriers and transport agencies.
For large items, the courier will attempt to contact you to arrange a delivery time using the contact details provided by you.
We are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control.
Please ensure that your requested delivery location is free from obstructions and is otherwise in a clean and tidy state to prevent any delivery delays. At the time of delivery, you may be asked to sign a form to acknowledge that the goods were delivered in good and proper condition. Where you have requested that a representative accept delivery of the goods on your behalf, this delivery acknowledgment will be obtained by the supplier from your representative.
If you are unsure if you will be available at the delivery address during the delivery hours, we recommend nominating a work address or address of a family member who will be present during the delivery hours. In the instance someone is not able to sign for your delivery, Waringarri Arts’ carrier may leave a card. When delivered by Australia Post you will need to collect your delivery from the closest Post Office. Any other carrier you will need to contact them directly to make alternative delivery arrangements, which may include a re-delivery fee charged by Waringarri Arts if re-delivery is required.
If your delivery has not arrived, please contact us. If you wish to return a product delivered damaged or otherwise, please refer to our Returns Policy.
Waringarri Aboriginal Arts Refund policy
Waringarri Aboriginal Arts Return policy
You have 14 calendar days to exchange an item from the date you received it. To be eligible for an exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. The cost of return shipping will be deducted from your exchange credit.
Once we receive your item, we will inspect it and notify you that we have received your returned item and arrange for your alternative items to be sent.