Artwork enquiry form
Sonia Pallett Shipping policy
All products final price includes shipping within Australia.
It is important for us that you receive your purchase as soon as possible. All packages are sent in a box and you will be supplied with a tracking Number once sent. We ship to all countries accepted by Australia Post.
Shipping within Australia: Included in all items (2-7) business days
Shipping outside of Australia: $25 delivery usually arrives within (8-9) business days
With the large amount of orders that are happening at the moment there may be delays but all orders will be dispatched within 4-7 business days, where upon you will receive a tracking number for your purchase. To ensure your order gets to you within enough time for Christmas, all packages will be sent EXPRESS at no extra cost.
Sonia Pallett Refund policy
If you are not completely happy with the items you received, please contact us asap so we can work with you for the best outcome. All returns must have a return form which includes the return ID number. To receive your return ID number/form you must contact us within 14 days of receiving your package, We must receive your returned item within 14 days of issuing return ID number. Unfortunately due to health regulations earrings can not be exchanged or refunded. The postage on all returns are the responsibility of the purchaser and we are not responsible for any loss or damage that may occur in transit.
Sonia Pallett Return policy
RETURNS ON FAULTY GOODS
We go to great care to make sure that the goods are packed with every care and attention to detail but if for some reason your goods have arrived damaged please contact us with in 48 hours for us to arrange a replacement or refund.